Family stays

Family Resort Checklist for Kids Club, Pool and Rooms

Booking a resort for children is easier when you know what to ask before you pay.

A family resort is only as good as its pool, its rooms and its meal plan on a hot, tired afternoon. Verify each of these with the resort in writing before you pay, because photos cannot show depth, fencing or distance. This checklist turns each one into a question.

What should you check about the pool?

The pool is where most of the day goes, so start there.

  • Depth: ask for the shallow-end depth and the depth at the deep end, in writing.
  • Separate children’s pool: is it fenced or at least clearly set apart.
  • Supervision: are lifeguards on duty, and during which hours.
  • Shade: are there covered seats near the water for naps and sunscreen breaks.
  • Surfaces: wet tiles can be slippery for toddlers, so ask about non-slip paving.

What should you check about the kids club?

A kids club helps only if it fits your child and your hours.

Ask for the age range, the opening hours, whether a parent must stay and whether it costs extra. Ask what happens in the rainy months, when outdoor activities shrink. A club that is open a few hours a day, or closed in low season, will not change your holiday.

What should you check about the rooms?

Rooms decide how well everyone sleeps.

  • Layout: a family room or connecting rooms, and who sleeps where.
  • Beds: the size of each bed, plus a cot or extra bed and its cost.
  • Balcony and windows: locks that small hands cannot open.
  • Distance: how far the room is from the restaurant, the pool and the lift.
  • Bathroom: a bath or a shower only, and a door that does not slam.

What should you check about food and the beach?

Ask for a children’s menu, early dinner times and whether the kitchen can make simple plain dishes. If you are comparing meal plans, read all-inclusive or room-only first.

For the beach, ask whether it is private or public, whether it has lifeguards and how steep the entry is. The Phu Quoc family planning guide and the Central Vietnam with kids guide show how these checks play out in two places.

What is the next step?

Compare your shortlist line by line with the package inclusion comparator. Then explore Hotels and places to stay for the choices around your destination.

Send us the resort you are considering and your children's ages, and we can help you turn this checklist into the exact questions to send before you pay.

Common questions

What is the first thing to check at a family resort?

Check the pool and the room, because that is where children spend most of the day. Ask for the depth of each pool in writing, whether there is a separate shallow area and who supervises it. Then confirm the room type: bed sizes, an extra bed or cot, and a balcony door that locks.

How do I know if a kids club is useful?

Ask for the opening hours, the age range, whether parents must stay and what it costs, if anything. A kids club that opens only a few hours, or only in peak season, will not change your day. Ask what is on offer in the rainy months.

Do photos show whether a resort suits toddlers?

Only in part. Photos cannot show water depth, pool fencing, floor slipperiness or how far the room is from the restaurant. Send the resort a short list of questions and judge the quality of the reply as well as the content. A clear, specific answer is a good sign.

What should I check for a Muslim family at a resort?

Ask who runs the kitchen, whether pork and alcohol are handled separately, and whether there is a halal certificate on display and who issued it. Ask about a prayer space or a quiet corner for prayer too. Do not rely on a resort label alone.

Send us the resort you are considering and your children's ages, and we can help you turn this checklist into the exact questions to send before you pay.